To call the Child Abuse and
Neglect Hotline in
Missouri: 800-392-3738

To call the Child Abuse and
Neglect Hotline from an
out-of-state phone
number: 573-751-3448

Mailing address for OCA:
P.O. Box 809
Jefferson City, MO 65102

Office of Child Advocate

The Office of Child Advocate (OCA) serves as the third party reviewer to Children's Division and its contractors.

We serve 5 main functions:

1. Review foster care case management;
2. Review unsubstantiated hotline cases;
3. Mediate between parents and schools regarding abuse allegations in a school setting;
4. Review child fatalities for children and families that have had a history with the Children’s Division; and
5. Provide information and referrals for families needing services.

To listen to a podcast which explains the role of our office, please click here:

Who Should Call Our Office?

Anyone can call our office: family, a concerned neighbor, teacher, grandparent, or police officer. The information our callers provide is confidential and is not disclosed without permission. You may call our office at our toll free number 866-457-2302, or fill out a complaint form.

Mediation

The Office of Child Advocate can also provide or coordinate mediation services between school districts and parents when allegations of child abuse arise in a school setting. A list of mediators can be found here.